Shipping Policy

Thank you for shopping with Stark! We are committed to delivering your products to you as quickly and safely as possible. Please review our shipping practices below.

1. Delivery Times

Our standard delivery time is usually 8 to 11 days from the time you place your order. This timeframe includes the time it takes to process, pack, and transit your order to your delivery address.

2. Delays & Proactive Updates

We always strive to get your order to you within the promised timeframe. However, occasionally there may be slight delays due to high order volumes, carrier issues, or factors outside of our control.

If your order is going to take longer than our standard 8 to 11 days, we will send you an email to let you know. We believe in full transparency and want to ensure you are kept up-to-date on your order's status every step of the way.

3. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can easily check the real-time status of your delivery by navigating to our website's main menu and clicking on the "Track Your Order" page. Simply enter your details there to see exactly where your parcel is.

4. Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout. Stark is not responsible for packages delivered to an incorrect or undeliverable address provided by the customer. If you realize you made a mistake with your address, please contact us immediately at support@shopstark.co, and we will do our best to update it before the order is processed.

5. Lost or Stolen Packages

If your tracking information states that your package was delivered but you have not received it, please check with your neighbors or your local post office. If you still cannot locate your package, please contact us at support@shopstark.co, and we will assist you in resolving the issue.

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